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System and apps Help Desk

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Ref: 129764
Salary: €24,000 - €25,000
Location: Malta
Division: Aviation Jobs

GOOSE Recruitment are currently recruiting for our client based in Malta who are looking for someone to work their Systems and Apps Help Desk.

Serving as the first point of contact for customers seeking technical assistance over the phone or email, performing remote troubleshooting through diagnostic techniques and relevant questions, Determining the best solution based on the issue and details provided by customers, Follow procedures

Requirements


    * 1 - 2 years of proven experience as IT Technician or relevant position
    * Excellent diagnostic and problem-solving skills
    * Excellent communication ability
    * Outstanding organizational and time-management skills
    * In depth understanding of diverse computer systems and networks
    * Good knowledge of internet security and data privacy principles
    * Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)
    * Service oriented personality with excellent verbal and written capabilities.

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