Your Responsibilities:
- Act as the main interface and key account manager for customers
- Ensure timely and budget-compliant completion of external aircraft maintenance
- Coordinate internally with maintenance, procurement, sales, stores, and finance departments
- Prepare comprehensive technical bids, describing maintenance work, work packages, man-hour estimates, and material requirements
- Collaborate closely with the maintenance department to ensure technical bids align with maintenance realities
- Manage technical department projects, such as pre-inspections, to provide accurate bids
- Communicate with customers, providing technical bids, addressing inquiries, clarifying invoices, and technical details
- Generate invoices reflecting all conducted tasks and work on the aircraft, including materials and man-hours
- Maintain the Customer Information Portal to update customers on maintenance progress
- Gather and document market intelligence and potential customer information
- Regularly monitor tender websites
- Manage contract documentation and distribution
- Technical studies or vocational training with relevant experience
- Minimum of 5 years' experience in aviation or a similarly complex industry
- Background in commercial aircraft maintenance preferred
- Thorough understanding of technology complexity comparable to commercial aircraft
- Project management experience required
- Technical bid preparation experience advantageous
- Proficient in MS Office, especially Excel
- Fluent in English; German language skills preferred
- Commercial mindset with analytical and structured working approach
- Independent, self-driven, and capable of project execution
- Exciting and challenging role in an established aviation company
- Independent work environment within a growing mid-sized company
- Flat hierarchy fostering autonomy and decision-making
- Benefits including capital-forming benefits, company pension schemes
- Free lunch and beverages, fitness facilities, flexible working hours