Business Type: Aviation Authority

Location: Europe

A national aviation authority required short-term access to specialist international air traffic management expertise to support the early advisory and definition phase of a complex operational project. The experience required — particularly around modern tower service models, automation platforms, and operational concept development — was highly specific.

Despite extensive efforts, the authority was unable to identify suitable expertise within the domestic market.

Through GOOSE’s Experts on Demand solution, we sourced and deployed a senior Europe-based ATC specialist on a defined, fractional engagement, supported by remote follow-up work.

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The Client Challenge

The project team required a specialist who could:

• Provide internationally informed insight into modern ATC operational models, concepts and service capability

• Advise leadership on options, risks and early programme considerations

• Support the shaping of the initial scope, stakeholder inputs and structured documentation

• Engage credibly with operational, technical and change-focused teams

• Translate strategic objectives into workable operational concepts

• Maintain alignment with relevant aviation safety and regulatory frameworks

This expertise was required for a specific project window, with no long-term staffing requirement.

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Our Solution

1. Targeted International Search

We focused our search on senior ATC professionals with:

• Extensive international DAS/RTS-style experience

• Backgrounds in establishing or designing new automation platforms and service models

• Strong advisory, concept-development and stakeholder-engagement capability

A senior European ATC expert matching these requirements was secured quickly.

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2. Fractional On-Site Engagement

To align with project timelines:

• A 3–4 week on-site period was arranged for workshops, advisory sessions and initial concept input

• A structured remote follow-up phase ensured continuity after the on-site engagement

This delivered the capability required for the precise phase in which it was needed.

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3. Mobilisation and Compliance

GOOSE coordinated:

• Visa and travel requirements

• Logistics and scheduling

• Contracting structured for a government programme environment

This ensured rapid and compliant mobilisation.

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Outcomes

Our role focused on delivering capability rather than owning the programme, so we did not have sight of final outputs or downstream decisions.

However, the engagement enabled the authority to:

• Access specialist international ATC insight during a critical early stage

• Explore global benchmarks and operational models relevant to emerging technologies

• Advance early conceptual thinking through structured discussions and workshops

• Maintain project momentum without the delay of sourcing long-term or local hires

Support was delivered precisely within the window needed by the project team.

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The Value of Experts on Demand

This project demonstrates how Experts on Demand enables:

• Fast access to niche, globally sourced aviation expertise

• Flexible, short-term engagements aligned to project delivery phases

• Targeted advisory and operational insight without long-term commitments

• A compliant, low-friction route to international capability

The authority benefited from timely, specialist support that strengthened the early foundations of a strategically important aviation project.

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