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Job Description

GOOSE Recruitment is delighted to be recruiting for an experienced Charter Operations Manager to join our clients growing operations in California.
This role will lead and oversee charter and military operations, ensuring safety, service excellence, and team performance across departments.

Full-time- Some weekend work required
Location- California, USA

You will report directly to the General Manager and oversee the operational performance, safety, and service quality across the Charter, Military, and Line Service departments. This includes managing teams of Ramp Agents, Screeners, Line Supervisors, and Technicians.

Key Responsibilities
  • Lead day to day charter and military operations, ensuring safety and service excellence
  • Hire, train, and develop team members
  • Conduct shift briefings, manage scheduling, and oversee departmental resources
  • Ensure compliance with federal, state, and local regulations
  • Coordinate ancillary services (hotels, transport, catering) for charter and DoD operations
  • Drive operational efficiency through staff management, safety training, and audits
  • Liaise with marketing and military representatives to attract new clients
  • Conduct accident investigations and OSHA reporting
  • Deputies for the Line Manager as needed
Requirements
  • Bachelor’s degree or equivalent experience (in an FBO or aviation operations)
  • Proven team leadership in a fast-paced ramp/FBO environment
  • Strong customer service, communication, and problem-solving skills
  • Valid driver’s license
  • Familiarity with operational safety, compliance, and scheduling systems
  • Preferred: NATA Certification, knowledge of X1 systems, OSHA/incident reporting
  • Hold the right to live and work in the USA
You Will Excel If You:
  • Thrive in hands-on, operational leadership roles
  • Are confident working in high-energy ramp environments
  • Possess strong interpersonal skills and attention to detail
  • Can make quick, compliant decisions under pressure
Compensation & Benefits
Employee Medical Insurance, Basic Life Insurance, Short-Term Disability, Long-Term Disability, Vacation and Sick Time, Paid Holidays, HSA Account Funding, 401k Match.
Other Available Benefits
Buy up Medical Insurance, Dental, Vision, Optional Life Insurance, Flexible Spending Accounts and Health Savings Account.

This is a fantastic opportunity to join a fast expanding aviation business backed by private equity investment.
Interested? Get in touch today to find out more.