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Job Description

Due to internal progression GOOSE Recruitment is delighted to be supporting a highly respected business aviation operator in their search for a dynamic Operations Manager.
This is a pivotal leadership role, reporting directly to the Director of Operations, with wide-reaching responsibility across ground operations and client management.

Key Responsibilities As Operations Manager, you will play a critical role in maintaining and enhancing operational efficiency, safety, and service standards across the organisation. Your core responsibilities will include:

Operational Oversight
  • Lead the day-to-day management of Aircraft Managers, Operations Controllers, and Flight Dispatchers.
  • Ensure effective scheduling and manpower planning to support 24/7 operations.
Strategic and Financial Management
  • Manage departmental budgets, aircraft billing cycles, and headcount planning.
  • Identify and implement cost-saving initiatives without compromising quality or safety.
Safety, Compliance & Training
  • Promote the highest standards of safety by supporting industry and regulatory initiatives.
  • Oversee the prompt resolution of compliance monitoring audit findings.
  • Ensure operations staff are trained and compliant with company procedures and emergency response protocols.
Crew Management & Scheduling
  • Administer the Company Flight Time Limitations (FTL) scheme and ensure accurate duty record keeping.
  • Liaise closely with the airworthiness team to ensure fleet readiness and contract adherence.
Client & Stakeholder Engagement
  • Maintain strong relationships with aircraft owners and clients, overseeing billing, contract management, and onboarding of new aircraft.
  • Support the charter team on enquiries related to the existing fleet.
Leadership & Development
  • Provide guidance, training, and support to the operations team, ensuring their professional growth aligns with the company’s evolving needs.
  • Attend Safety Action Group meetings as the operations department representative.
You will have
  • Proven experience in flight operations management within the aviation sector (business aviation preferred).
  • Strong understanding of crewing, flight planning, and aircraft performance across blended fleets.
  • Excellent leadership and interpersonal skills with the ability to inspire and manage teams effectively.
  • Proficient in interpreting and applying regulatory standards, including EASA and UK CAA frameworks.
  • Confident in budget management and operational cost control.
  • Exceptional attention to detail, especially in billing, compliance, and scheduling.
  • A proactive, solution focused mindset with excellent communication and organizational skills.
  • You must hold the unrestricted right to live and work in the UK to be considered for this role. 
Benefits include
  • 25 days annual leave in addition to the UK public and bank holidays.
  • Company pension scheme.
  • Company life & health insurance policy with Vitality.
  • Company annual bonus scheme 
  • Salary between £60K-£65K DOE. 
Why Join? This is a fantastic opportunity to join a high performing team at the heart of a growing and innovative aviation business. You will play a key role in shaping operational excellence while working in a fast paced and rewarding environment.