Responsibilities and duties:
- Configuration, deployment, and testing of the company’s ground operational systems at new airports.
- Maintain the company’s ground operational systems. Identify, document, and report any issues to the provider.
- Provide support for internal and external users of the company’s ground operational systems.
- Ensure that airport systems are configured correctly, and business rules are updated.
- Administer users for ground operational systems.
- Maintain payment devices for ground operations.
- Represent Ground Operations in IT projects where relevant.
- Identify areas where new developments can increase efficiency with automation, by collaborating with the company’s IT department and external suppliers.
- Assist the company’s IT department or external suppliers with testing of new developments to the company’s ground operational systems.
- Work with regulatory authorities to ensure that the company’s ground operational systems are certified where required (ESTA etc).
- Monitor the performance of the handling agents, by creating automated systems and reports which identify deviation to departmental procedures and KPIs.
- Minimum 5 years of advanced level experience in managing Ground Operations Systems, including DCS and Weight & Balance.
- Strong collaboration and communication skills, with the ability to manage projects from design to implementation.
- Proven experience in managing and implementing innovative solutions to simplify and improve customer experience, using digital airport solutions with Ground Operations
You must have the right to live and work in Norway to be considered for this position.