This role supports both commercial and operational functions, managing airfreight and charter enquiries, preparing client quotations, coordinating flights, and ensuring seamless communication between clients, operations teams, and overseas offices.
Key Responsibilities:
- Prepare quotes and manage ad-hoc charter flight requests.
- Liaise with clients, operations teams, handling agents, and international offices.
- Oversee flight management and related administration.
- Produce reports and key operational performance data.
- Maintain strong client relationships and ensure smooth service delivery.
- Background in aviation, freight forwarding, cargo airline, or logistics.
- Strong client communication and coordination skills.
- Commercially aware, detail-oriented, and adaptable.
- Customer-focused and strategic: Understands client needs and aligns them with company objectives.
- Innovative and results-driven: Seeks new opportunities and delivers against ambitious goals.
- Collaborative and people-oriented: Builds strong relationships and values teamwork.
- Adaptable and curious: Open to learning, embraces challenges, and continuously improves.