Back to Job Search

Job Description

GOOSE Recruitment is delighted to partner with a leading airline to recruit an Operations Officer. This is a fantastic opportunity for someone looking to begin their career in aviation. No previous aviation or cargo experience is necessary – just enthusiasm, flexibility, and the willingness to work shifts.

Operations Officer 
Location: Crawley, United Kingdom
Working Hours: Shift work – 12-hour shifts (2 days, 2 nights, 4 off)
Salary & Benefits: £26K + full training provided

As an Operations Officer, you will be at the heart of the flight operations team, ensuring the smooth and efficient running of daily operations. From monitoring, booking, and planning flights to delivering excellent customer service, you will play a key role in keeping flights running safely and on time.

Key Responsibilities:
  • Provide 24/7 cover for operational queries and directions.
  • Understand mission requirements and set up flights accordingly.
  • Coordinate with operators, handling agents, fuel providers, customs, and immigration.
  • Monitor flight progress and keep customers updated promptly.
  • Identify and implement recovery plans in the event of delays or aircraft issues.
  • Maintain accurate flight logs and post-flight data.
  • Contribute to operational procedures and documentation.
What We’re Looking For:
  • A keen interest in aviation and delivering outstanding customer service.
  • Strong communication and teamwork skills.
  • Excellent attention to detail and accuracy.
  • Flexibility to work shifts, including weekends and nights.
  • Integrity, commitment, and a can-do attitude.
  • Good IT skills, including Microsoft Office.
  • Ability to work well under time pressure.
Requirements:
  • Unrestricted right to work in the UK. 
Why Apply?
  • Entry-level role – perfect for launching your aviation career.
  • Full training provided.
  • Opportunity to work in a fast-paced, dynamic environment.